Bd9 one places the highest priority on the privacy of your personal data. This Privacy Policy clearly outlines what information we collect and how it is used.
Bd9 one's core privacy pillars at a glance
All your personal information is protected with SSL 256-bit encryption technology. No unauthorized party can access your data.
Bd9 one never sells your personal information to advertisers or any third parties. Your data is used solely to provide our services.
We only collect information that is strictly necessary to provide our services. No excess or unnecessary data is gathered.
You may request to update or delete your data at any time. We will take action within a maximum of 30 days in accordance with our policy.
Bd9 one uses cookies to enhance your platform experience. You can manage cookie preferences through your browser settings.
You can unsubscribe from promotional emails or SMS at any time. This is your absolute right.
Welcome to bd9 one. This Privacy Policy explains how bd9 one collects, uses, and safeguards your personal information. By using our platform, you are considered to have agreed to this Privacy Policy.
We believe your data belongs to you. That conviction drives bd9 one to maintain the highest standards of data protection. This policy has been prepared in accordance with international standards and applicable laws.
Bd9 one is an online betting and gaming platform built for Bangladeshi users. Using our services requires certain personal information, and protecting that information is our core commitment.
Please note: This Privacy Policy may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the revised policy.
Bd9 one collects information from various sources, which falls into two main categories: what you provide directly, and what is collected automatically based on how you use the platform.
We never store your full payment card number or bank account details directly. All payment processing is handled through secure third-party gateways.
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Identity verification and age confirmation | Yes |
| Email and phone | Communication & Security Verification | Yes |
| National ID Card | KYC Verification & Withdrawal Approval | For withdrawals |
| Payment Information | Deposit and withdrawal processing | Yes |
| IP & Device | Fraud prevention and security | Automatic |
Bd9 one uses the information it collects for the following purposes only. We never use your data outside of these defined purposes:
Our Commitment to Transparency: bd9 one uses your information solely for the purposes stated above. If you no longer wish to receive marketing emails, you can unsubscribe at any time or email us at support@bd9one.app.
Bd9 one retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period as required by law.
| Data Type | Retention Period |
|---|---|
| Account information | For the duration of active account + 5 years |
| Transaction records | 7 years (legal obligation) |
| KYC Documents | 5 Years After Account Closure |
| Log Files | 12 Months |
| Marketing Information | Until Consent Is Withdrawn |
Once the designated retention period expires, we securely delete or anonymize your data.
Bd9 one never sells your personal data. However, in certain circumstances it may be shared with trusted third parties:
Before sharing data with any third party, we ensure they adhere to appropriate privacy standards. All our partners are required to comply with international data protection requirements.
Bd9 one uses cookies and similar technologies across its website and app. Cookies are small text files stored on your device that help us improve the quality of our services.
You can disable non-essential cookies through your browser settings. However, doing so may affect the functionality of certain platform features.
As a bd9 one user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@bd9one.app.
Response deadline: We are committed to responding to all requests within 30 days. In complex cases, this may be extended by up to 60 days, but you will be notified in advance.
Bd9 one uses industry-leading security technology to keep your data safe. Our security infrastructure is multi-layered, so if one layer is ever compromised, the remaining layers stay active.
If you suspect unauthorized access to your account, change your password immediately and notify us at support@bd9one.app.
Bd9 one is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.
If we become aware that a minor has registered an account on our platform, we will immediately close that account and delete all associated data collected.
If you believe a minor is using our platform, please notify us at support@bd9one.app.
Responsible Gaming: bd9 one enforces strict age verification measures to protect minors. For more information, please see our Responsible Gaming View page.
For any questions or concerns about this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to help.
Email: support@bd9one.app
Response time: Typically within 24–48 hours
Language: You can reach us in both Bangla and English
When contacting us, please use your registered email address so we can verify your identity quickly and assist you without delay.